Building an Intuitive Program
Learning Journey Template
Sector: Financial Services, Learning & Development
The Challenge: The existing learning program was difficult to navigate, lacked clear progress tracking, and had low engagement. We needed a scalable, interactive solution on Canvas to improve efficiency and user experience.
My Role: Product Platform Manager
Achievements:
Improved Navigation: Redesigned the learning program to make it more intuitive, resulting in easier navigation and better user experience.
Increased Engagement: Introduced interactive features (quizzes, discussions, multimedia) that significantly boosted user engagement and participation.
Scalable Solution: Delivered a scalable learning solution on Canvas, enabling future growth and flexibility in course delivery.
Understanding the User Experience – We started by mapping out how graduates would interact with the learning program, identifying pain points and opportunities. The goal was to create a seamless journey where learners could easily navigate, track progress, and stay engaged. Instead of overwhelming users with content, we focused on breaking it down into logical steps. By structuring modules into clear categories, learners could move through the program effortlessly, ensuring a smooth and intuitive experience.
We developed a scalable, user-friendly learning program template with interactive elements, adaptive content, and real-time progress tracking. Working with UX and design teams, we created an intuitive interface focused on accessibility and engagement. After two rounds of usability testing, we made key improvements based on user feedback, resulting in an A-rated course. The final program, launched on Canvas, was easily scalable and adopted by companies like HSBC, Citi, and Barclays, reducing delivery time while maintaining high-quality learning.
